GDPR Rights

About GDPR

The General Data Protection Regulation (GDPR) is a European Union regulation that protects the personal data and privacy of individuals. Even though we are based in Canada, we respect GDPR rights for all our visitors.

This page explains your rights under GDPR and how to exercise them when using logicxoq.com.

Data Controller Information

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data. If we do, you can request:

• A copy of your personal data.
• Information about the purposes of processing.
• Categories of data we hold about you.
• Recipients who have received your data.
• The retention period for your data.
• Information about your other rights.
• Source of the data if not collected from you.

How to exercise: Email us at support@logicxoq.com with the subject "Data Access Request".

2. Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected. You can also request that incomplete data be completed.

How to exercise: Email us with details of what information is incorrect and what it should be changed to.

3. Right to Erasure (Article 17)

Also known as the "right to be forgotten," you can request deletion of your personal data when:

• The data is no longer necessary for its original purpose.
• You withdraw consent and there is no other legal basis.
• You object to processing and there are no overriding grounds.
• The data has been unlawfully processed.
• Deletion is required by law.

How to exercise: Email us with the subject "Data Deletion Request" and specify what data you want deleted.

4. Right to Restriction of Processing (Article 18)

You can request that we limit how we use your data when:

• You contest the accuracy of the data.
• The processing is unlawful but you prefer restriction over deletion.
• We no longer need the data but you need it for legal claims.
• You have objected to processing pending verification.

How to exercise: Email us explaining why you want processing restricted.

5. Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format. You can also request that we transmit this data to another controller.

This right applies when:

• Processing is based on consent or contract.
• Processing is carried out by automated means.

How to exercise: Email us with the subject "Data Portability Request" and specify your preferred format (JSON, CSV, etc.).

6. Right to Object (Article 21)

You have the right to object to processing of your personal data when:

• Processing is based on legitimate interests.
• Processing is for direct marketing purposes.
• Processing is for research or statistical purposes.

When you object to direct marketing, we must stop processing immediately.

How to exercise: Email us stating that you object to processing and explain your grounds for objection.

7. Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making that falls under this provision.

How to Withdraw Consent

If we process your data based on consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

Ways to Withdraw Consent

• Email: Send a request to support@logicxoq.com.
• Newsletter: Click the unsubscribe link in any email.
• Cookies: Clear cookies through your browser settings.

How to Manage Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to:

• View cookies stored on your device.
• Delete individual or all cookies.
• Block cookies from specific sites.
• Block all cookies.
• Set preferences for different types of cookies.

Cookie Consent Banner

When you first visit our site, you can choose to accept all cookies or only necessary ones. To change your choice:

1. Clear your browser cookies for our site.
2. Refresh the page.
3. The consent banner will appear again.
4. Make your new selection.

Opt-Out Links

For third-party analytics cookies, you can use these opt-out tools:

• Google Analytics: Google Analytics Opt-out

Making a Data Request

To exercise any of your GDPR rights, please follow these steps:

1. Send an email to support@logicxoq.com.
2. Use a clear subject line (e.g., "GDPR Data Access Request").
3. Include your full name and email address used on our site.
4. Specify which right you want to exercise.
5. Provide any relevant details to help us locate your data.

Verification

To protect your privacy, we may need to verify your identity before processing your request. We may ask for:

• Confirmation of the email address you used on our site.
• Additional information to confirm your identity.

Response Time

We will respond to your request within 30 days. If your request is complex, we may extend this by up to 60 additional days. We will inform you of any extension and the reasons for it.

Fees

We process most requests free of charge. However, we may charge a reasonable fee for:

• Requests that are manifestly unfounded or excessive.
• Additional copies of data beyond the first copy.

Data We Collect

For transparency, here is a summary of personal data we may collect:

Data Type	Purpose	Legal Basis
Name, Email	Contact form responses	Consent
Email	Newsletter subscription	Consent
IP Address	Security, Analytics	Legitimate Interest
Device Info	Website optimization	Legitimate Interest
Cookie Data	Preferences, Analytics	Consent

International Data Transfers

As we are based in Canada, your data may be transferred outside the European Economic Area. Canada has been recognized by the European Commission as providing adequate data protection.

For transfers to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses.

Data Retention

We retain personal data only as long as necessary:

• Contact form data: 2 years after last contact.
• Newsletter subscribers: Until unsubscription.
• Analytics data: 26 months.
• Cookie consent: 1 year.

Filing a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with a supervisory authority.

EU Residents

You can file a complaint with the data protection authority in your EU member state.

Canadian Residents

You can file a complaint with the Office of the Privacy Commissioner of Canada:

• Website: www.priv.gc.ca
• Phone: 1-800-282-1376

Updates to This Page

We may update this GDPR information from time to time. The "Last updated" date at the top shows when it was last revised. We encourage you to review this page periodically.

Contact Us

For any questions about your GDPR rights or data protection, contact us: